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New Policies and Procedures Provide Flow for Pipeline Company

When one of the country's largest, publicly-traded pipeline management and petrol distribution companies needed a new set of policies and procedures, they turned to e-brilliance. With the stakes high, the company knew that they were in need of new internal regulations that would help them meet their corporate governance and legislative expectations.

In a high-profile and closely regulated industry like oil, any little mistake could become a major disaster. Which is precisely why e-brilliance consultants were brought in to revise and create policies and procedures for Internet usage, email usage, mobile phone and Blackberry usage, disaster recovery, project management, change management, help desk, security, and others.

The risks were innumerable and the potential cost to the client great. Just one breach or misuse could put this public company in hot water with shareholders and the government. But with so many workers out in the field, on the road, or working from home, flexibility was just as crucial. Employees had to be able to access their email, project management tools, and other data when they needed.

The e-brilliance team jumped in and examined every business function critical to the company and its employees. We reviewed detail-by-details every existing policy and procedure, identified every point of risk, and analyzed past issues and current concerns.

With the precision of a surgeon, our consultants developed a set of policies and procedures so crystal clear and user-friendly that there was minimal time needed before all employees in all departments were on board. The result - policies and procedures as smooth as oil.